Health Information Management Professionals/Healthcare Resolution Services Team
Jarvis Doles
Principal
Mr. Doles has nearly 30 years of experience as a senior government executive with extensive management experience in corporate and government operations. As Chief Executive Officer, he defines corporate strategic goals, objectives, policies and procedures. He also directs day-to-day operations of the corporation’s functional areas.
Prior to co-founding HCRS, Mr. Doles developed, designed and implemented programs and systems for multiple case/claims management processes within the Social Security Administration that included seamless automated processes converting paper to paperless projects. He has an intimate knowledge of negotiation, management and administration of government and commercial contracts, both foreign and domestic.
Brenda Doles, RN, MBA
Principal
Ms. Doles is a seasoned entrepreneur, administrator and clinician with 15 years of demonstrated success in the health care industry. Since co-founding HCRS in 1995, she has guided the company through steady growth and expansion.
Ms. Doles has extensive experience directing and overseeing multi-million dollar, multi-year contracts for federal, state and local government customers and is an expert in regulatory compliance (Medicare, Medicaid, JCAHO, and NCQA), assessment and implementation of HIPAA compliance measures, and medical records coding (ICD-9-CM, CPT and HCPCS).
Philip Nathanson
Chief of Staff; Acting Director Business Development
Mr. Nathanson brings to HCRS, over 30 years of healthcare management and consulting career spanning, public, private and non-profit sectors. He assists the CEO and President with organizational strategy and governance.
Mr. Nathanson senior management experience includes the Centers for Medicare and Medicaid Services (CMS), Aetna Health Plans, and the National Committee for Quality Assurance (NCQA). His consulting clients have included the National Institutes of Health, Cleveland Clinic Health System, Sutter Health, Amgen Inc., and many other agencies and healthcare organizations.
Amy Coleman
Director of Contracts
Ms. Coleman has more than 20 years of experience with telecommunications, hardware, software and services agreements. She has a comprehensive knowledge of federal regulations and extensive expertise in negotiating and administering a wide variety of contract types.
Stephen C. Buckingham, Esq, JD
Program Manager
Mr. Buckingham has provided legal insight and analysis to nonprofit organizations, individuals, health care providers and provider associations for more than twenty years. Prior to joining HCRS, he served as a policy/communications specialist for Livanta LLC, where he was responsible for developing, implementing and maintaining the database of all state Medicaid and SCHIP policies nationwide for the Payment Error Rate in Medicaid (PERM) project.